Safe and Responsible Gaming

Responsible Gaming at addav1 — Your Safety Is Our Priority

addav1 believes entertainment should always be safe and controlled. Our responsible gaming tools and guidelines will help you enjoy within healthy limits.

Our Commitment

Why Responsible Gaming Matters

Online gaming and betting is simply a form of entertainment. addav1 always wants its users to enjoy themselves within their means. Responsible gaming means consciously deciding when to play, how much time to spend, and how much money to spend.

We believe that when the right boundaries are respected, gaming can be a healthy recreational activity. However, excessive or uncontrolled play can have a negative impact on personal and family life. That is why addav1 has put various protective measures in place for its users.

Responsible gaming is not just a policy — it is the core foundation of our platform. Every feature we build is created with this principle in mind.

21+

Gaming at addav1 is strictly for people aged 21 and above. Minors are completely prohibited from creating accounts or participating in gaming. We follow strict rules for age verification.

Protective Measures

Our Responsible Gaming Tools

addav1 provides the following tools to ensure a safe gaming experience for you.

Deposit Limit

You can set a daily, weekly, or monthly deposit limit. It will not be possible to deposit beyond this limit, which will protect you from overspending.

Financial Control

Time-Out Feature

If you feel you need a short break, take a time-out for anywhere from 24 hours to 30 days. During this time your account will be temporarily suspended.

Temporary Break

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. You have the option to close your account for a set period or permanently.

Account Closure

Session Time Limit

You can set a maximum time for each gaming session. Once the set time is up, the session will end automatically.

Time Control

Alert Messages

When a certain amount of money or time has been spent, addav1 sends you an automatic alert message so you can stay aware.

Automatic Notifications

24/7 Support

For any issue related to responsible gaming, contact our live chat support team in Bengali — any time, day or night.

Round-the-Clock Support
Stay Alert

Warning Signs of Problematic Gaming

People often do not realise that their gaming habits are becoming problematic. Honestly consider whether any of the following apply to you.

  • You are betting beyond your budget and placing more bets to recover lost money.
  • You are hiding your gaming activity from family or friends.
  • You want to stop playing but cannot, or you keep trying and failing.
  • Gaming is causing problems at work, with your studies, or in your relationships.
  • You feel anxious, irritable, or restless when you are not betting.
  • You are borrowing money or using family funds for gaming.

If these signs appear

If any one or more of the above things are true in your life, take action without delay. Responsible gaming means knowing your own limits and asking for help at the right time.

  • Set a deposit limit on your account today
  • Take a time-out for a few days
  • Contact our live chat support
  • Talk to a trusted family member or friend

Contact us if you need help

Our team is always ready

Our Bengali-speaking support team is available 24/7 to assist with any questions or concerns about responsible gaming.

Live Chat: 24/7 Support in Bengali
How to Use

How to Use the Protection Tools

addav1's responsible gaming tools can be easily activated from your account. Follow the steps below.

Remember — these tools are made for you. Using them is not a sign of weakness; it is proof of responsibility.

1

Log in to your account

Log in to your addav1 account and go to the "Account Settings" or "Safe Gaming" section.

2

Set your preferred limits

Deposit limit, session time limit, or loss limit — choose any option according to your needs and enter the amount or time.

3

Activate time-out or self-exclusion

If you need a break, choose your preferred duration from the "Time-Out" option. For a permanent or long-term break, choose self-exclusion.

4

Get help from the support team

For any issue, contact us on live chat. Our responsible gaming specialists will help you make the right decision.

Age Verification

Protecting Minors

Registration and participation on the addav1 online gaming platform is strictly limited to people aged 21 and above. We verify age at registration and may request additional proof in cases of suspicion.

If there are children or teenagers in your household, make sure they cannot access your account. Use a strong password and be careful when sharing devices.

If you suspect a minor is attempting to operate an account, notify our support team immediately.

Strong Password

Keep your account password secure and do not share it with anyone.

Family Protection

Make sure children cannot access gaming sites.

Age Verification

Provide accurate age information at registration — false information will result in account cancellation.

Device Security

Use a PIN or lock on your mobile or computer.

Core Principles

The Golden Rules of Responsible Gaming

Play for entertainment only

Do not think of gaming as a source of income. It is a recreational activity — like watching a film or playing sports.

Set a budget

Set aside a specific budget for gaming that, even if lost, will not harm your family.

Balanced lifestyle

Let gaming occupy a small place alongside family, friends, work, and other hobbies. Keep a balance in everything.

Do not chase lost money

Learn to accept a loss. Placing more bets to recover losses can make the situation worse.

Common Questions

Responsible Gaming FAQ

After logging into your account, go to the "Account Settings" section and select the "Responsible Gaming" or "Safe Gaming" option. There you will find the option to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. A cooling-off period applies when increasing a limit.

Self-exclusion can be of two types — temporary (for a set period) and permanent. Once a temporary self-exclusion period ends, you can reactivate your account. However, reactivating an account under permanent self-exclusion is not straightforward — this is intentional, so you do not return on an impulse decision.

During a time-out you will not be able to play games or place bets. However, your balance will remain completely safe. After the time-out ends, your account will be reactivated automatically, or you can reactivate it through the support team.

The minimum deposit amount at addav1 is ৳500. This is the same for all methods — bKash, Nagad, Rocket, Upay, and bank transfer. As part of responsible gaming, we recommend depositing only within your set budget.

You can write to us by email at [email protected] — this is completely confidential. Our team will assist you without judging your situation. You can also activate self-exclusion or a time-out directly from your account settings yourself — without speaking to anyone.

No. addav1 is for people aged 21 and above only. Age is verified at registration, and any account created with false information will be cancelled and any deposited funds may be forfeited. Protecting minors is our highest priority.

No, gaming is not harmful in itself. When played within limits, for entertainment, and within one's means, it can be an enjoyable activity — just like any other form of entertainment. Problems arise only when gaming becomes uncontrolled. addav1's responsible gaming tools help maintain that control.

Enjoy Safely

Play responsibly at addav1. Cricket betting, slots, or fishing — enjoy everything within your set limits.

View Casino Cricket Betting Play Slots More questions? See FAQ